Command Center · May 2026

Operations Dashboard

MK
M. Krankemann
Managing Attorney
Active cases
142
+8
vs. last 30d
Signed clients
118
+11
MTD
Pending intakes
27
+4
awaiting review
Active treatment
81
-3
currently treating
Demand-ready
14
+6
records complete
Missing records
23
+2
blocking demand
Settlement

Projection vs. closed — last 12 weeks

projected closed
Conversion

Intake-to-sign funnel

last 30d
Leads
312
Contacted
247
79%
Qualified
168
68%
Consult booked
119
71%
Signed
86
72%
Overall
28%
Sign rate
28%
Avg cycle
4.2d
Settlement pipeline

Top open matters by projected value

total open
$1280k
  • KL-2041
    M. Alvarez
    Rear-end / cervical
    Demand
    $285k
    142d open
  • KL-2034
    D. Robinson
    T-bone / TBI
    Negotiation
    $240k
    198d open
  • KL-2058
    S. Patel
    Slip & fall / lumbar
    Demand
    $175k
    96d open
  • KL-2067
    J. Nguyen
    Commercial vehicle
    Litigation
    $425k
    311d open
  • KL-2072
    C. Williams
    Sideswipe / shoulder
    Records
    $95k
    64d open
  • KL-2079
    R. Kowalski
    Pedestrian / knee
    Treatment
    $60k
    38d open
AI Navigator

Insights this morning

refreshed 6:30a
Priority
4 demand-ready cases have not been drafted
Alvarez, Patel, Tran, and Becker have complete records and policy limits. Avg lag: 9 days.
Watch
Stalled treatment: 7 clients with no provider visit > 30 days
Most common gap is orthopedic follow-up. Risk: gap-in-treatment defense at deposition.
Signal
Marketing: paid social CPL down 22% week-over-week
Meta Lead Ads creative v4 outperforming v3 by 1.4×. Recommend shifting 30% of search budget.
Pipeline

Case stage distribution

live count · all matters
  • Intake
    27
  • Investigation
    19
  • Treatment
    54
  • Records
    23
  • Demand
    14
  • Negotiation
    11
  • Litigation
    6
  • Settled
    9
Operations

Urgent task queue

5 active
  • Request MRI report — Alvarez (KL-2041)
    Sara K.·Paralegal· Today 4:00p
    high
  • Review demand draft — Robinson (KL-2034)
    Mark T.·Attorney· Today 5:00p
    high
  • Follow-up call — new lead Nguyen
    Lia M.·Intake· Today 2:30p
    med
  • Records subpoena — St. Joseph Hospital
    Sara K.·Paralegal· Tomorrow
    med
  • Mediation prep — Patel (KL-2058)
    Devon H.·Attorney· Fri 9:00a
    high
Tavrn watch

Missing records — blocking demand

  • KL-2041
    MRI report · M. Alvarez
    Sutter Imaging
    14d
  • KL-2046
    ER chart · T. Becker
    Kaiser Santa Rosa
    9d
  • KL-2052
    PT notes · A. Tran
    Bay Ortho
    21d
  • KL-2058
    Surgical report · S. Patel
    Memorial Hospital
    6d
  • KL-2061
    Initial visit · G. Lopez
    PrimeMed Urgent Care
    32d
Operations

Staff productivity · 7d

utilization
  • Sara K.
    Paralegal
    92%
  • Mark T.
    Attorney
    88%
  • Devon H.
    Attorney
    81%
  • Lia M.
    Intake
    95%
  • Priya R.
    Paralegal
    84%
Marketing intelligence

Lead source attribution · 30d

signed total
106
SourceLeadsSignedCPLCPS
  • Google Ads — Auto
    12438$142$463
  • Meta Lead Ads
    9624$88$352
  • Organic / SEO40%
    4719
  • Referral — past clients61%
    2817
  • Referral — providers
    178